The second-hand marketplace Members Share Anger About Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's garments failing to inform all users about the change.
Online Platforms Reaction
Many shoppers and sellers are posting online saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
It has advised users to check their listings and manually change the size where appropriate, which has left users frustrated.
Sizing System Changes
Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options due to shopper criticism.
